Terms and Conditions


These Terms & Conditions shall apply to all sales through ‘Ivan’s PEZ & Toys Collectibles’ and will exclude application of any deviating general or specific conditions or terms of buyer. No waiver or modification of these Conditions of Sale shall be binding upon ‘Ivan’s PEZ & Toys Collectibles’, unless approved in writing by an authorized representative of ‘Ivan’s PEZ & Toys Collectibles’.

Price and Payment

Every product is shown including tax. In the shopping cart you can see the total price including all fees, taxes, shipping and method of payment. Packing We take great care in packing your order properly to ensure that it arrives at your door in perfect condition. As a result, any items damaged during delivery will be replaced upon receipt of the damaged goods. If your order does not arrived within 21 days from date of dispatch, please contact us immediately so we can resolve the issue.


The delivery time is stated in the shopping cart next to the various ways of delivery. If a service/product has another delivery time than expressed in the shopping cart, this delivery time will be stated in connection to the individual services/products.

In case ‘Ivan’s PEZ & Toys Collectibles’ has reason to question buyer's solvency or ability to pay for delivered products, ‘Ivan’s PEZ & Toys Collectibles’ have no obligation to make delivery, and shall be entitled to stop products under carriage, unless buyer makes advance payment for the delivery and other claims arising from the business relation or grants security which can reasonably be accepted by ‘Ivan’s PEZ & Toys Collectibles’.

Returning products/services

Returning a service/product is to be done on your expense, unless the product/service is faulty or damaged upon delivery. Returned products/services are to be sent as letters or postal packages, and not for COD. In case of a trade, ‘Ivan’s PEZ & Toys Collectibles’ will pay for the delivery of the replacement product/service. When you have applied the return policy you shall return the product personally or by mail to us.

Return Policy
‘Ivan’s PEZ & Toys Collectibles’ return period is 14 days. ‘Ivan’s PEZ & Toys Collectibles’ shall, if under the jurisdiction of our return policy, refund you what you have paid for the product and/or service as soon as possible, but latest within 30 days of the product being returned or you informing us of wanting to return a service. You are oblige to pay for the return delivery of the product. ‘Ivan’s PEZ & Toys Collectibles’ will pay to send replacement products and/or services. In your message to us you must clearly state that you regret your purchase.

The return period is counted from the day you received the purchased the full, or a significant part of the product. If you have purchased a customized product -or a product with a significant personal customization, the return period is counted from the day ‘Ivan’s PEZ & Toys Collectibles’ have informed you about the product. You do not qualify for our return policy if: The service you have bought was commenced with your consent during the return period. The price of the service purchased fluctuates with the financial market (ie Stock options). Due to the physical nature of the service, it is not returnable. When returning a product/service: -You are obliged to keep the product/service in the same condition as when delivered. -You must not have used the product/service, however you have the right to investigate the condition the product was in when delivered. If damage or harm is caused to a product while investigated the product does not qualify for the return policy.